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Motor Trend

Motor Trend

www.motortrend.com
What is your customer experience with Motor Trend?

Motor Trend Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Motor Trend has 2.0 star rating from 150 reviews; only 15% would recommend, and consumers report widespread dissatisfaction with customer service, website, billing, and delivery of goods.

Key Takeaways for Future Customers

  • Expect frequent programming complaints and mixed magazine delivery for subscriptions.
  • Prepare for difficult cancellation and potential billing or refund disputes.
  • Customer service access may be limited; plan alternatives before subscribing.

Negative Feedback / Risk Areas

  • Repeated complaints about poor customer service and inaccessible phone support.
  • Billing errors, unauthorized renewals, and trouble securing refunds for subscriptions.
  • Frequent program reruns, canceled shows, excessive commercials, and website/app access issues.

Positive Feedback

Some users still praise individual shows like Roadworthy Rescue and select magazine content, noting a few favored programs remain.

View full overview ›

Media from reviews

Motor Trend - Since March that I paid, I haven’t received any magazines.
Motor Trend - Street outlaws 5 weeks in a row *** not acceptableMotor Trend - Horrible show the same thing every weekend wast of moneyMotor Trend - Toyota HatredMotor Trend - Billing
View all media ›

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Show reviews that mention
shows channel street outlaws people programming magazine reruns street money phone
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GENE H Wiu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Corry, Pennsylvania

NO QUALITY PROGRAMMING !

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AI Highlights
  • - The Hot Rod shows were axed; now there's nothing.
  • - Please bring back ROADKILL and VICE GRIP GARAGE; these Northeast winters are long.

Nice job Axing the GOOD Hot Rod shows! Now you've got

nothing.

Just like the Postal Service, Mismanagement and

the consumer always pays.

At least bring back ROADKILL

and VICE GRIP GARAGE!

These Northeast winters are LONG. Need quality shows

to watch.

Preferred solution: Return of Quality programs!

User's recommendation: DON"T indulge, you'll be disappointed!

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Columbus, Ohio

Horrible show the same thing every weekend wast of money

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Contains 2 confidential files for company representatives

Show the same show every weekend just have gone downhill horribly getting ready to drop them used to be good not anymore

User's recommendation: Don’t get it

View full review
Lakayla Aai
map-marker Detroit, Michigan

My bill

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AI Highlights
  • - Nothing seems to work; it's ridiculous.
  • - The chat doesn't resolve.
  • - They charge to get a phone call back.
  • - I would not recommend this to anyone.

Nothing, absolutely nothing. One of the most ridiculous things I've ever been through.

*** chat to get nowhere.

And they want you to pay to get a phone call back. I would not recommend this to anyone, not even to people I don't like .

User's recommendation: Stay far away.

View full review
steve Ztw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It’s been bad for months

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AI Highlights
  • - Good shows are deleted while terrible programs come on.
  • - Spike days were better; what happened?
  • - Cable costs and their share point to management.

We keep seeing good shows deleted from programming. We keep seeing terrible programs come on.

Whatever happened to the Spike days when everything was good? The excuse of not making money with car programs I don't believe.

With the cost of cable and their share of that income for their programming, it sounds like it's a management issue. It's either program managers who don't care or mismanagement.

View full review
Ethel Fff

Since March that I paid, I haven’t received any magazines.

Motor Trend - Since March that I paid, I haven’t received any magazines.
Updated by user Aug 25, 2025

I PAID AND DIDNT RECIVE THE MAGAZINE

Original review Aug 03, 2025

I have NOT received Any of the magazines I ordered!!! Who else can we get I touch with or send me a phone number.

View full review
Taleya Sjn

Got two issues of the same Fall 2025 magazine

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AI Highlights
  • - The customer service number was not available from my phone.
  • - I had to fill out a form to get help.
  • - The automated voice greeting was intimidating.

Given this number as the customer service number for motor trend but the computer voice says that this number is not available from my phone - having to take time to fill out the form and get an intimidatiing voice "greeting" was NOT enjoyable!

User's recommendation: What a waste of time

View full review
mary s Hyw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

GARBAGE CHANNEL

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AI Highlights
  • - Reruns from 15 years ago air on Fridays with street racers all day, and the reviewer calls the programming garbage and wants the show canceled.

RERUNS FROM 15 YEARS AGO FRIDAYS STREET RACERS ALL DAY LONG JUST HIT THE BUTTON AND SHOW THIS GARBAGE TO PAYING CUSTOMERS CANCEL THIS WORTHLESS SHOW STOP SCREWING PEOPLE WITH YOUR GARBAGE PROGRAMMING NEW COMERS DONT PAY FOR THIS WORTHLESS RIPOFF CHANNEL!!!

Loss:
$500
Cons:
  • Garbage shows

Preferred solution: Full refund

User's recommendation: DONT GIVE THESE STINKIN SCAMMERS YOUR HARD EARNED MONEY!!!!!!!!!!!!!!!!!

View full review
Richard W Cvu

Subscription question

I didn't ask for and cannot use the iOS app to get my magazine. Please send me the hard copy.

Richard Welchans

6687 Clydeton Rd

Waverly, TN 37185

I need summer and fall.

Preferred solution: Deliver product or service ordered

View full review
Kemal Jyg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never got subscription.

no feedback after several attempts. I sent my money in back in January and have yet to see a magazine.

User's recommendation: don't do business with this company

View full review
Anonymous

Discovery destroyed Motor Trend TV

AI Highlights
  • - Discovery/WB canceled popular content to air Street Outlaws reruns on Fridays.
  • - Mecum Auction is no longer there and I won't return until things change.

Discovery/WB can kiss my *** with their garbage programming. They canceled popular content that people would actually watch in order to put garbage reruns of Street Outlaws on all day Friday along with other crap like weekend marathons of Diesel Brothers.

To top it off the Mecum Auction is no longer there.

I have not and will not return to this *** until things drastically change. Discovery/WB take Street Outlaws and shove it where the sun doesn't shine, worthless ***

User's recommendation: Don't watch anything Discovery/WB

View full review
Anonymous

I hate unique whips

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The show only has 2 people who are good buju is awesome and Remy the Castro guy doesn't do it . I don't understand how that guy got a show on a network full of creative minds who are craftman

View full review
Camilah Iqp

Thanks for a great show

AI Highlights
  • - Road Worthy Rescue is a realistic, informative and funny show for average Joe.
  • - Derek is a star who shows how to revive an old gem and make it run.

Road worthy rescue, was the best most realistic informative and funny auto show ever on tv, for the average joe that doesn't have $200.000 thousand to restore a cool car, Derek is a star, he shows you how to take an old gem in a forest with a tree growing threw the center of it and make it run again

View full review
Derrick F Sef

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received magazine

I've paid for the magazine and not received it since summer 2024. What is the problem?

What is the issue? What is the issue?

Preferred solution: Deliver product or service ordered

User's recommendation: I have no recommendations

View full review
Anonymous
map-marker Columbus, Ohio

Street outlaws 5 weeks in a row *** not acceptable

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Motor Trend - Street outlaws 5 weeks in a row *** not acceptable

Street outlaws 5 weeks in a row dont u know there other car shows available totally exceptional and not right to bad there not a nother car Chanel put you guys out if business

User's recommendation: Don’t waste your money

View full review
Linda T Usv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Check for correct address for my son

Just need to find out if you have his correct address. He was moved from one prison to another. Just need to find out if you have his correct address.

Pros:
  • He enjoys your magazine
View full review
Resolved
Stephen N Npd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Where is my son's MotorTrend magazine?

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Updated by user Jan 15, 2025

Company fixed the issue and I have been provided with apology. Product was delivered.

Updated by user Dec 15, 2024

As below in the "Updated by user Dec 15,2024.

Updated by user Dec 15, 2024

I would just like to cancel my $30.00 Motor Trend magazine subscription. My son never received any magazines, despite it now being 3 months.

Original review Dec 15, 2024
On 9/15/24, I purchased a subscription to MotorTrend magazine (online) for my son. I have received confirmation of this, but today, 9/13/24, is just two days shy of three full months since I purchased the subscription.

I am trying to find out how much time is left before he gets the magazine. At this point, I would rather terminate the subscription altogether and purchase a Car and Driver subscription. That was what I wanted to speak to someone on the phone about the other day. All I got was someone telling me that because I am over 50, I qualified for a free medical alert.

I tried to call again and got another advertisement. I couldn't speak to anyone.
Loss:
$30
Pros:
  • I never received the magazine
Cons:
  • As above

Preferred solution: Full refund

User's recommendation: I would try another magazine like Car and Drive or Road and Track.

View full review

About

Related Companies

Warner Bros Discovery, Discovery Plus, HGTV, Discovery Channel, Food Network

Summary

Motor Trend is a magazine which specializes in articles about automobiles. It was launched by Petersen Publishing Company in 1949. The magazine headquarters is based in Los Angeles, California, USA. The Enthusiast Network purchased it in 2007. Motor Trend is a monthly magazine. It consists of the following sections: road tests, vehicle comparisons, the trend, motor trend garage, and other features. The company publishes special editions with new vehicles information every September and October. The magazine has established the Car of the Year award. Customers can subscribe to Motor Trend on the company website. Available payment options are Visa, MasterCard, American Express, and Discover.

Motor Trend reviews and complaints

Motor Trend is ranked 300 out of 6855 in Periodicals & Publishing category

Area Served

USA

Payment Methods

VISAMasterCard

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